商務英語

商務口語外貿英語英語合同BEC考試商務實戰商務談判商務信函商務詞匯商務禮儀商務會議

劍橋大學電話英語口語教程Unit 08 任務12

kira86 于2019-09-24發布 l 已有人瀏覽
增大字體 減小字體
劍橋大學電話英語口語教程UNIT 08 HANDLING COMPLAINTS 處理投訴, Task 12,到期未收到貨后致電催單、收費不對時致電。
    小E英語歡迎您,請點擊播放按鈕開始播放……

Unit 08-Task 12

第8單元 任務12

1 Hello, I'm ringing from Beckford Services. You promised our order would be with us by last Friday, and it still hasn't arrived.

你好,我這里是貝克福德服務公司。貴方答應上個星期五將貨送到,但我們現在還沒有收到貨。

Yes, it's order number 78651. We told you how urgent the order was when we placed it. Can you tell me what the problem is? Yes, please do. As soon as possible.

訂單號是78651.我們下單的時候就已經說過了這筆訂單很急。請告訴我出了什么問題?好的,請盡快。

2 Hello, I'm calling because I think you've made a mistake with the invoice you've sent us. You've charged us far too much. Yes, it's 340162, dated the 16th of November, and you've charged us €2,450!

你好,我打電話來是想說你們寄給我們的發票上有錯誤。你們收費也貴太多了。沒錯,是340162,時間是11月16日。你們竟然收了2450歐元!

We were only expecting to pay €1,450.

我們本以為只要1450歐元就夠了。

Yes, please call as soon as you can. Goodbye.

好,請盡快回電,再見。

 1 2 下一頁

分享到

添加到收藏

商務口語排行

pk10高彩联盟开奖记录